Privacy Policy (Datenschutzerklärung)
Last updated: January 2025
1. Introduction
Kibuki ("we", "us", "our") operates the website www.kibuki-books.com ("Platform"). This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with:
- Swiss Federal Act on Data Protection (revDSG)
- EU General Data Protection Regulation (GDPR)
By using our Platform, you agree to the collection and use of information in accordance with this policy.
2. Contact
info@kibuki-books.com
8008 Zürich
Switzerland
3. What Data We Collect
3.1 Personal Data You Provide
- Contact Information: Name, email address, phone number, shipping address
- User Content: Photos, names, text descriptions, and other information you submit to generate personalized children's books
- Payment Information: Processed securely by Stripe (we do not store credit card details)
- Order Information: Purchase history, book preferences, delivery details
3.2 Automatically Collected Data
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
- Cookies: See Section 5 for detailed cookie information
4. How We Use Your Data
We process your personal data for the following purposes:
4.1 Service Delivery
- Generate personalized AI children's books based on your inputs
- Process orders and payments
- Produce and ship physical children's books
- Send order confirmations and delivery updates
4.2 Communication
- Respond to customer inquiries and support requests
- Send important service announcements
- Notify you about order status changes
4.3 Analytics & Improvement
- Analyze website usage to improve user experience
- Understand customer preferences and behavior
- Optimize our AI generation algorithms
- Improve marketing effectiveness
4.4 Legal Compliance
- Comply with legal obligations
- Prevent fraud and abuse
- Enforce our terms and conditions
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Platform.
5.1 Types of Cookies We Use
| Cookie Type |
Purpose |
Duration |
| Necessary Cookies |
Essential for website functionality, session management, and security |
Session / Up to 1 year |
| Analytics Cookies (Google Analytics) |
Track website usage, visitor behavior, and traffic sources |
Up to 2 years |
| Marketing Cookies (Google Ads) |
Track conversions, measure ad effectiveness, and show relevant ads |
Up to 90 days |
5.2 Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:
- How often users visit the site
- Which pages they visit and in what order
- How long they stay on each page
- What content is most popular
Google Analytics uses cookies to collect this information. The data is transmitted to and stored by Google on servers in the United States and other countries.
Opt-out: You can prevent Google Analytics from tracking your visit by installing the Google Analytics Opt-out Browser Add-on.
5.3 Google Ads Conversion Tracking
We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns.
5.4 Managing Your Cookie Preferences
You can control and manage cookies through:
- Our cookie consent banner
- Your browser settings
- Third-party opt-out tools
6. Third-Party Services
We work with trusted third-party service providers:
6.1 Supabase (Database & Authentication)
- Purpose: User account management, data storage
- Data Shared: Email, order information, user preferences
- Privacy Policy: supabase.com/privacy
6.2 Stripe (Payment Processing)
- Purpose: Secure payment processing
- Data Shared: Name, email, payment information, billing address
- Privacy Policy: stripe.com/privacy
6.3 OpenAI / Replicate (AI Generation)
- Purpose: Generate children’s book illustrations and story content
- Data Shared: Photos, text descriptions, story prompts
6.4 Lulu (Print-on-Demand)
- Purpose: Physical children's book printing and shipping
- Data Shared: Name, shipping address, phone number, print-ready book files
- Privacy Policy: lulu.com/privacy
6.5 Google (Analytics & Ads)
- Purpose: Website analytics and advertising
- Data Shared: Usage data, device information, cookie data
- Privacy Policy: policies.google.com/privacy
7. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption: All data transmitted via HTTPS/TLS encryption
- Access Control: Limited access on a need-to-know basis
- Regular Updates: Security updates applied regularly
8. Data Retention
- Account Data: Until account deletion or 3 years of inactivity
- Order Data: 10 years
- Generated Books: Until download/delivery + 30 days
- User Photos: Deleted after book generation (unless saved by user)
9. Your Rights
You have the following rights under GDPR and revDSG:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
10. International Data Transfers
Your data may be processed in countries outside Switzerland/EU with adequate safeguards.
11. Children's Privacy
Our Platform is not intended for children under 16. We do not knowingly collect data from children without parental consent.
12. Changes to This Policy
We may update this policy from time to time. The updated version will be posted here.
13. Contact & Complaints
Email: info@kibuki-books.com